To contact tech support, support@iemsupport.com, (800) 403-3204 x2

For AVG help, you may  Email avg@ieminc.org, no approval required.

Please complete the IEM Technical Support survey each time you use tech support to help us improve our service.

ESs first check with your ISP provider to see if the problem is due to your internet connection, and then note that e-mail or phone IT Support is available only for Citrix/Filemaker/FRED connection or FRED/printer compatibility issues.

FAQ's from Technical Support

Training Resources (Windows 7, Outlook, Word, Excel, etc.)