IEM Tech Support Site

General Information

1/5/2012

Things are more or less back to normal. Everybody can access email is via Outlook Web Access, https://exchange.ieminc.org/owa/.
Here is a great little introduction to this new version. You should also be able to access mail through your regular email client application (Outlook or Entourage). It is OK to go ahead set up or reset up any accounts (delete profile and recreate) on computers or mobile devices.

If you continue to have problems, contact support@iemsupport.com or (800) 403-3204 x2. Also submit feedback using this form

FAQ's from Technical Support

Link to Outlook Web Access FRED web log-in

Training Resources (Windows 7, Outlook, Word, Excel, etc.)

AVG(anti-virus) Installation File and Help (PC Users)
Apple Macintosh Training Resources  
FAQs for Smart Phones (iPhones, Blackberrys, etc.)
Citrix FAQ Recommended Computers
Citrix Install Instructions (PC Users) Favorite free applications
Citrix Install Instructions (Mac. Users) Windows Secrets
HP/Citrix Printer Compatibility List IEM IT Blog

CWCS only

SSCS, OGCS, and SMCS only


Search the Entire IEM Support site
Loading

If you wish to see anything added to the site, please click on this link