To contact tech support support@iemsupport.com (800) 403-3204 x2 For AVG help Email avg@ieminc.org	Tech Support Guidelines
Download TeamViewer ForWindows	Download TeamViewer ForMacintosh

Before calling tech support, please download TeamVierwer. Then you will be ready for instant connection.

If leaving a message, please call once and leave your message. (Do not call multiple times! When you do so it slows down response time for everybody.) When you leave a message, please include your name, your school, the phone number and best time to call you back. (Do not leave a long description of the problem you are having.(a word or two should suffice) This also slows response time down) You will get a response back in 4 hours or less. Thank you for following these guidelines and helping response time for everybody

Please complete the IEM Technical Support survey each time you use tech support to help us improve our service.

FAQ's from Technical Support

Training Resources (Windows 7, Outlook, Word, Excel, etc.)