What is my email setting?

Your email server setting are mail.ieminc.org

Your webmail is at webmail.ieminc.org

Why can't I send out my email from home/office?

Some internet services provider block SMTP server (outbound email) from going out except for their own server. The reason is to protect their company from spam related problem. Most ISP will let you opt out of the block. You just have to contact your ISP to unblock it or use their SMTP server instead of the one for IEM, Inc.

What to do when you received the following error message? Why do I received this error? (The following recipient(s) could not be reached: 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) .)

The reason for the error is that most spammer uses open relay on a client connection. The error you are receiving is actually a defensive device to protect the email server from getting spam. The error message is cryptic at best. What it means is that you must check your email first before it will let the mail server knows that you are one of the authorized email sender. Then the program will give you permission to send out your email.

MS OUTLOOK XP and 2003 and Outlook Express:
- Open Outlook
- Click on Tools and choose Email Accounts
- Click the View or Change Existing Email Account
- Click Next
- Click OK and make sure the Outbox is empty.
- Select the Email Account that you are having problem.
- Click Change
- Click on the More Setting Button
- Click on the Outgoing Server Tab
- Check My outgoing server (SMTP) requires authentication
- Click on Log on to incoming server before sending mail.
- Click OK.
- Click Next
- Click Finish

Why do I received this error? The SMTP server returned an error. Account: 'mail.ieminc.org', Server: 'mail.ieminc.org', Protocol: SMTP, Server Response: 'rblsmtpd: pid 23728: 451 http://www.spamhaus.org/query/bl?ip=69.85.158.6', Port: 25, Secure(SSL): No, Error Number: 0x800CCC60

This is really not an error. Your IPs address is blacklisted. You need to contact your ISP to figure how to resolve the issue.