IEM Tech Support Site |
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Please complete the IEM Technical Support survey each time you use tech support to help us improve our service.CWCS only: ESes first check with your ISP provider to see if the problem is due to your internet connection, and then note that e-mail or phone IT Support is available only for Citrix/Filemaker/FRED connection or FRED/printer compatibility issues. FAQ's from Technical Support (incl. Windows 7 Update Information) |
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| Link to Outlook Web Access | Apple Macintosh Training Resources | ||
| AVG(anti-virus) Installation File and Help (PC Users) | |||
| Blackberry Set-Up for Exchange | |||
| Citrix Install Instructions (PC Users) | Apple IPhone Update for Exchange | ||
| Citrix Install Instructions (Mac. Users) | Recommended Computers | ||
| Citrix FAQ | Favorite free applications | ||
| HP/Citrix Printer Compatibility List | Windows Secrets | ||
The Items below apply only to |
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| Ceniom Managed Services(CMS) | Antivirus Install Instructions (Mac. Users) |
| Install Instructions for Ceniom Managed Services | |
| CMS Trouble Ticket Instructions | |
If you wish to see anything added to the site, please click on this link